To be eligible to use Afterpay you must:
Be an Australian resident
Have a debit or credit card
Be 18 years of age or over
How to use Afterpay:
Prior to purchase please check with us regarding product availability. Refunds cannot be issued on goods purchased using Afterpay. A store credit can however be issued.
Add your items to the shopping cart and checkout as normal
Valid for amounts between $99 and $800 for first time Afterpay users. Existing Afterpay users can receive up to $1,500.
On the checkout page select Afterpay as your payment method
Unfortunately, Afterpay is available on our website only, we cannot process an Afterpay payment in our retail store or for order-in products.
Afterpay does have a settlement time of approximately 3 days, please make sure to allow for this when purchasing.
Enter your details with Afterpay and you're done
Funds for the first payment will need to be available on the card at time of checkout. New Afterpay customer, first payment is deducted at checkout, existing will be in 14 days. If you wish to return your goods you can choose to receive an exchange, or the Afterpay payment plan can be cancelled before the first payment at no extra charge. Please note, if you fail to make a payment, Afterpay will charge you an initial $10 late fee and an incremental $7 late fee for each week your order is overdue.
How does Afterpay work?
Afterpay offers simple instalment plans for online shoppers, allowing a purchase to be paid for in four equal instalments, due every fortnight. First-time customers provide payment details, returning customers simply log in to make their purchase. It’s that easy!
After you checkout, the goods will be shipped to you as usual. At any time, you can log in to your Afterpay account to see your payment schedule and make a payment before the due date. Otherwise Afterpay will automatically deduct the instalments from your debit or credit card every fortnight.
Who can use Afterpay?
Afterpay is available to all people who:
Live in Australia; are at least 18 years old, are capable of entering into a legally binding contract, have a valid and verifiable email address and mobile number and use an Australian credit or debit card to make the purchase. Afterpay does not require you to fill out a credit application form!
How do I sign up to Afterpay?
You do not need to register prior to making your first Afterpay purchase. When you are making a purchase on the site, simply choose Afterpay as your payment method at checkout. If it’s your first time using Afterpay, you will provide payment details as usual to complete your purchase.
Once your first order is approved, your Afterpay account is created. All you need to do is visit www.afterpay.com.au to set up a password, and you will be able to make more purchases using Afterpay by simply entering your log in details upon checkout.
Is there a cost to use Afterpay?
Afterpay does not charge a fee to consumers when purchasing. The only fees applied to consumers are late fees if your scheduled payments are unsuccessfully processed and, after being notified, you do not log in to your Afterpay account to make your payment via a different method.
Is Afterpay safe and secure?
Yes, we understand how important security is so we ensure that your personal information is protected. Afterpay is a PCI DSS Level 1 certified compliant Service Provider organisation. PCI DSS is a comprehensive set of requirements created by the Payment Card Industry Security Standards Council to enhance cardholder data security and to ensure the safe handling and storage of sensitive customer credit card information and data. This is the highest level of security in the payment industry!
Are my payments automatically deducted from my card?
Yes. If a payment has not been made by you on the Afterpay website before the scheduled payment date, Afterpay will automatically take payment from your default payment method on that date. The scheduled payment dates can be seen in the confirmation email sent to you after your order was approved, or by logging in to your Afterpay account.
To avoid late fees from Afterpay, simply ensure that you have sufficient funds available on the credit or debit card used to ensure the scheduled payment is made successfully.
When will my first payment be charged?
All new Afterpay customers are required to make their first payment at the time of purchase. You will no longer be considered a ‘new’ Afterpay customer once you have fully paid off your first order AND 6 weeks have passed since you placed that order.
Which cards does Afterpay accept?
Afterpay currently accepts MasterCard and Visa credit and debit cards issued in Australia. They do not accept any prepaid cards or foreign debit/credit cards.